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VP, DTC Partner Management

Location: 

Los Angeles, CA, US, 90067

Date:  Feb 19, 2021
Req ID:  924
Description: 

Discovery hires the very best and brightest talent who are enthusiastic and passionate to fulfill the company’s mission of empowering people to explore their world and satisfy their curiosity.

In exchange for their talent and drive, employees are provided with an engaging, diverse workplace and the resources they need to learn, thrive and grow in their careers.

Job Summary

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Discovery’s rapidly growing Direct-to-Consumer (DTC) business is looking for a dynamic, high-energy leader, with a track record of executing strategic media partnerships. As VP, DTC Partner Management, you will lead a team responsible for the effective implementation and ongoing management of DTC partnerships. This leader, a critical member of the Content and Commercial team, will report to the Group SVP Content & Commercial Strategy. The right person for this role is a self-starter and creative problem solver, with tact in managing partner relationships and proven experience leveraging partner relationships to drive subscribers. They get excited by improving processes, working cross-functionally, and managing through influence. This is an opportunity to get in on the ground floor of the highest priority new business initiative of Discovery, and the leader of this team will contribute significantly to Discovery’s DTC subscriber growth, with high visibility to senior leadership.

Responsibilities

1. Leverage partnerships to maximize subscriber growth and ensure partner is meeting agreed-upon targets

  • Work with marketing team to define partner KPIs and brainstorm and implement initiatives to achieve those
  • Align product roadmap efforts between partner and Discovery tech teams
  • Maintain detailed technical understanding of the end-to-end customer journey, constantly seeking to simplify and improve the customer experience
  • Leverage Discovery’s content as a means of identifying and executing targeted promotions with partners, both to help drive subscribers and amplify our content offering
  • Collaborate with the Data Science and Reporting teams to develop specs for reports and dashboards to monitor performance and leverage this data to continuously improve partnerships

2. Build a partner management community across Discovery’s various regions, DTC products, and partner segments (devices, telcos, MVPDs, etc.)

  • Establish relationships with regional partnerships leads to gather and share best practices
  • Lead cross-company partnerships community that consolidates and coordinates all internal partner management efforts in an effort to align best practices, share learnings, and optimize partner relationships
  • Implement a robust project management function and partner implementation framework for onboarding new partners, including establishing an efficient process across marketing / PR, technical, and customer service workflows

3. Manage ongoing partner relationships across multiple partner segments in conjunction with the relevant DTC and affiliate deal teams

  • Serve as a centralized point of contact for all issues, questions, and priorities coming in from the partner
  • Liaise with internal stakeholders to ensure resolution
Requirements

• At least 10 years of partner marketing, partner management, and/or partner implementation experience in a digital direct-to-consumer business
• Demonstrated ability to work under pressure, meet deadlines, and to handle multiple simultaneous projects in a well-organized manner
• Ability to leverage data to drive analysis and improvements across partner relationships
• Determined, positive attitude that will rub off on your colleagues and business prospects
• Superior relationship-building skills and stellar track record of implementing new partnerships/deals with multiple stakeholders
• Familiarity with and ability to influence product and marketing roadmap and prioritization processes
• Ability to look ahead and balance strategic projects and initiatives with tactical day-to-day cadence
• Comfortable in ambiguity and effective operating in a lean, matrixed organization
• Highly collaborative and ability to demonstrate diplomacy, tact, and integrity – ability to inspire, motivate, and lead cross-functional teams to achieve goals
• Proven track record of implementing complex strategic partnerships operating under minimal supervision

• Experience collaborating effectively across both domestic and global organizations

• Must have the legal right to work in the United States

Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to all local Fair Chance Ordinances.

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If you are an individual with a disability and need an accommodation during the application process, please send an email request to HR@discovery.com.


Nearest Major Market: Los Angeles